Fontainebleau Miami Beach
4441 Collins Avenue
Miami Beach, FL 33140
Sunday, March 13, 2011
ACA WORKSHOP: COLLECTION FLOOR MANAGEMENT
This half-day, interactive forum will allow attendees to share strategies for operating a successful collection floor from a human resource perspective. Attendees will share concerns and develop solutions to roadblocks in order to improve methods of finding, recruiting, training, monitoring, coaching and measuring the performance of collection staff.
Hear Harry Strausser’s overview of this must-attend pre-conference workshop.
Registration required: $145 Supplement [Breakfast & lunch provided]