Interactive Breakout Discussion Groups
Senior Consultant - Risk Management, Business Protection, CUNA Mutual Group
Senior Industry Specialist, Federal Reserve Bank of Philadelphia
Senior Vice President, Financial Services, Card Business Leader, TransUnion
Prepaid Sales Director, CPI Card Group
Chief Commercial Officer, Connexions Loyalty
Senior Vice President Account Management, Connexions Loyalty
These breakout discussion groups are interactive, guided discussions hosted by either one or two moderators to discuss some of the critical issues and challenges facing the industry. Card Forum attendees can join a table of interest and become an active part of the discussion. To get the most out of this interactive session and format please come prepared to share examples from your work, vet some ideas with your peers, be a part of group interaction and problem solving and participate in active idea sharing.
Table 1: What Does Success Look Like In Today's Fraud World?
Robert Jarosinski, Senior Consultant, CUNA Mutual
With fraud growing to epidemic proportions, the industry finding it difficult to pinpoint what success looks like. In this break out session we will review the latest 2016 credit union plastic card loss benchmarking metrics to understand a glimpse of what the new norm might look like. In addition, as a group, we'll discuss the latest fraud trends, what's been working and what hasn't.
Table 2: Give Your Customers What They Want
Peggy O’Leary, Prepaid Sales Director, CPI Card Group
Take a look at strategies used to meet the needs of customers in the payments market by applying analytics to target personalized card offers for physical and digital campaigns containing prepaid cards.
Table 3: The Secured Credit Card Market
Larry Santucci, Sr. Industry Specialist, Payment Cards Center, Federal Reserve Bank of Philadelphia
Secured credit cards provide consumers with an opportunity to improve their financial well-being by simultaneously accumulating savings and improving their credit score. However, recent research finds that secured cards comprise a very small share of the overall card market, are underutilized by consumers who could benefit from them, and do not always lead to improved financial stability. Our discussion will examine the challenges to adoption faced by consumers and identify ways in which banks can increase secured card uptake and promote healthy and responsible use.
Table 4: Leveraging the Science & Data Available For Fraud Detection & Prevention – The Shift of Transactional Fraud & Rules to Data Science
Paul C. Siegfried, Senior Vice President, Financial Services, Card Business Leader, TransUnion
Table 5: A.I. + Person-To-Person + Social Media: A Powerful Convergence of Customer Solutions
Chuck Christianson, Chief Commercial Officer, Connexions Loyalty
Dino Michetti, Senior Vice President Account Management, Connexions Loyalty