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12:45 - 1:45 Brian Waller


Improving the Cardholder Experience with Merchant and Issuer collaboration


Brian Waller
Regional Head, North America Issuer Partnerships, Verifi, Inc.


Session Description

Disputes are costly for Issuers and often times frustrating and confusing for cardholders.  Join Verifi for a lunch seminar to cover the various innovations on how banks and merchants can work together to build a better ecosystem to handle disputes, reduce chargebacks, minimize cardholder confusion, and create a better customer experience.


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