Download Brochure


Wynn Las Vegas
3131 Las Vegas Boulevard South
Las Vegas, NV 89109

Share |

Monday, October 25, 2010

2:00 PM - 2:45 PM
Track: Industry Best Practices View Track


Tomio B. Narita, Partner, SIMMONDS & NARITA
Panelist: Michael Bates, Senior Counsel, WELLS FARGO & COMPANY
Panelist: Floyd Drew, Associate General Counsel, CITI, NORTH AMERICAN OPERATIONS & TECHNOLOGY

This panel of experts will address some of the thorniest legal issues facing creditors and collectors in today’s markets.  You will hear the latest on the TCPA lawsuits that are being filed, along with an update on the FCC’s proposed rule changes.  Is it safe to use your dialer?  The panel will discuss the wave of “call frequency” cases filed under the FDCPA and state law, as well as the latest decisions on leaving voice mail messages.  How many times can you attempt to contact a consumer before your cross the line into “harassment”?   Should you leave a voice mail message and if so what should it say?  You will also learn about the challenges facing furnishers and their collection networks under the FCRA, as the panel discusses the proper handling of disputes and other critical credit reporting issues.  How do you reasonably investigate the disputes you have received, and what can be done to ensure that disputes are properly handled by all members of your collection channel?  Here is your chance to hear expert attorneys address today’s legal challenges and to ask them your questions on the TCPA, FDCPA and the FCRA.

>> Submit a question to this session's speakers

>> Return to Agenda