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5 Themes

Digital Money

Payments Innovation Day

Who is the next disruptor? The breakthrough in payments? The start-up that changes how consumers pay for things?

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Tuesday, October 22, 2013

3:20 p.m. - 4:05 p.m.
Track: Debit sponsored by Discover View Track


Bill Dinker, President, EFT SOURCE
Jeremy Miller, Regional Vice President, North Region, CENTIER BANK

Within the past few years, card payments have increased significantly, replacing cash as the go-to method for consumers' transactions. However, the inconvenience of a lost or stolen card far outweighs the convenience of using the card itself. Traditionally, a new or replacement card can take up to two weeks to deliver, resulting in dissatisfaction for the cardholder and a loss for the financial institution. For financial institutions, the ability to instantly issue cards is a crucial differentiator, transforming the branch into a super customer service center by providing cards within seconds, not weeks. More than 75 percent of cards issued instantly are used within the first eight hours, preventing a lapse in service and increasing revenue generation. Hear how instantly issuing cards establishes your institution as superior in providing convenient, responsive service, as well as:

  • Improve cardholder satisfaction and loyalty
  • Increase activation rates  
  • Maximize interchange revenue


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