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Thursday, March 15, 2012

5:00 PM -
Track: Operations/Strategy View Track


David Pauken, Chief Executive Officer, CONVOKE


Access to data and mobility of documents are fundamental requirements of any collections operation and improving the underlying processes should be a goal for everyone involved.  But overcoming inertia and the urgency of daily business can sometimes prevent companies from taking advantage of new technologies that make their businesses more effective.  Cloud computing is poised to bring changes to the collections industry in a dramatic way.

This presentation will introduce the fundamental ideas behind cloud computing and give examples of how businesses in other sectors have created unexpected efficiencies and increased profits with cloud-based solutions. 

Attendees will also see how cloud technologies can be utilized by the debt collection industry specifically, including how to prepare for the significant impact cloud computing will have on data security, confidentiality, and portability.


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