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Friday, March 16, 2012

7:45 AM - 8:45 AM


Join us for breakfast and explore the collections & credit risk topic of your choice in a roundtable discussion with industry leaders, analysts, and experts.

Thought Leaders:

  • Ralph N. Liberio, EVP of Operations, NCB Management
  • Christine Pratt, Analyst, Aite Group
  • Tony Spencer, VP, NLEX
  • Rick Zois, Provest

Roundtable topics:

  • Outsourced Skip Tracing – When Does it Make Sense?
  • Customer Treatment: Being Fair and Reasonable-The Measureable Outcomes
  • Emerging risk management challenges: Regulations, Fraud, Compliance …What are your plans to manage?
  • Debt Sale Best Practices: Validating Compliance and Minimizing Risk?

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