Director of Customer Communications and Credit, Belk
As the Director of Credit & Customer Communications for Belk, Sara Patterson has a passion for delivering “Modern.Southern.Style.” to customers through the Belk Rewards card program. She oversees all aspects in which the customer engages with Belk, focusing on driving customer loyalty in an ever changing, omni-channel, environment.
Sara has been with the Belk organization for 9 years. Prior to joining the Credit team, she held roles in Accounting and most recently in the Strategic Sourcing group. While in Strategic Sourcing, Sara supported efforts for Supply Chain, HR, Finance and Operations where she was recognized with company Pacesetter awards in: FY12, FY13 and FY15 and a team Pinnacle award in FY14 for her contributions to savings and supplier diversity efforts.
Leadership and community service is also a passion for Sara. She serves as a board advisor for the Charlotte Good Neighbor Fund, a 501(3)C charity who supports families in need in the community, and also serves on the United Way leadership team. In addition to community involvement Sara serves as the co-chair for the Belk Women’s Leadership Network as well as on the board for the Southern Piedmont & Western North Carolina chapter of the Better Business Bureau (BBB).