Senior Vice President, Phoenix Payments Systems Practice
Mr. Majors is the founder of Phoenix Marketing International Payments Systems Practice research division, and has more than thirty years of consulting and project management experience covering many areas of banking and technology research, including managing an annual ATM industry tracking study since 1980 and a Consumer Payments Preferences study which has run for more than 10 years. Each year, Mr. Majors and his group interviews thousands of banks, thousands of corporations and tens of thousands of consumers on all aspects of the payments landscape. Phoenix Payment Systems Practice’s primary research efforts include analysis and forecasting to measure and project the impact of emerging technologies on the use of traditional banking and payment systems and services. This effort includes annual tracking studies in ATMs, Mobile Banking, Branch Technology, and B2B and Consumer Payments. Mr. Majors has managed over 200 projects in financial services research.
Mr. Majors is a noted industry speaker with appearances at industry conferences including the National Postal Forum, Bank Administration Institute (BAI), NACHA, IFO/TAWPI and Smart Card Alliance events and conferences. For the past several years, Mr. Majors has been a member of the Board of Advisors to the Federal Reserve Bank of Boston’s Survey of Consumer Payment Choices.