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J. Diane Gerstner

Executive Vice President, InTouch Credit Union


Diane Gerstner is the Executive Vice President and Executive Operating Officer of InTouch Credit Union. She has 44 years of experience in the financial industry with the last 14 years in credit unions including eleven years at ITCU, and the previous 30 with community and mega banks. Diane has extensive experience in operations, consumer and business lending, collections, marketing, product development, e-service delivery channels, and process improvements.  She is currently responsible for all day-to-day ITCU operations as well as Credit Union employee engagement and member satisfaction.  Diane is a 2013 graduate of the CUES Certified Chief Executive program – a 3-year program at the Wharton School, University of Virginia, and Cornell University, currently serves as the President of the Fiserv Portico Users Board, and is a member of the Cornerstone League Governmental Affairs Committee and the Bank Information Technology Systems Council.  She supports numerous charities and serves as a board member of Susan G Komen, North Texas.